CLAIMS ADVISORS
A Dedicated Claims Team
GS Group offer all clients access to our team of experienced Claims Advisors who can help guide you through the claims process and advocate on your behalf.
Here when you need us most
We appreciate that the need to make a claim against your insurance can be a traumatic and inconvenient experience, which is why our compassionate claims team are on hand to guide you through all aspects of the process.
Whether you have had a serious vehicle collision, suffered extensive storm damage to your property, or had an accident with your new TV, GS Group are proud of the personal service that our claims team give each and every client, no matter the incident or size of the claim.
By your side through the claims process
GS Group clients can benefit from the wealth of knowledge and experience that comes from a combined 100+ years of claims handling.
Commercial clients have access to a dedicated claims handler that has a full understanding of their business and who has developed a good relationship with their leadership team. Working with the same handler allows the claims process to flow smoothly as with one point of contact for both client and insurer, the chances of miscommunication or misunderstanding are significantly reduced.
From the moment you inform us of a need to claim, your handler will start to collect the details and evidence needed to advocate on your behalf. They will be available to provide advice and guidance when you need them but will work directly with the insurer, providing you with updates as needed. Our team are in the unique position to be able to meet you on-site when needed, especially when dealing with loss adjusters and negotiating with insurers to ensure you get what you are entitled to.
Want additional peace of mind?
GS Group have partnered with InsureApps to develop our own proprietary application for businesses to have full control over the claims process.
Currently exclusively for use by GS Group Commercial Clients, this easy to use mobile application will help guide staff through the initial information collection stage at the time of an incident.
Using this app not only ensures that a claim is logged straight away, but means that our team have rapid access to all the pertinent details they will need to work on, and defend your claim.
Reach out to your account executive today to get more information on how this app can transform the claims process against your motor, property and professional liability policies.
Need to make a claim?
Commercial Clients Your business insurance documents hold the contact details of your dedicated claims advisor.
Private Clients will also find the contact details for reporting a small claim directly to their insurer in their policy documents.
